Teaching (User Research)

SM2264 User Research; Semester B 2018.

Location: CMC Building, M7058;
Time: January 15 to April 23, 2018; Monday, 12n to 3pm.
Instructor: Assistant Professor Yong Ming Kow, yongmkow [at] cityu [dot] edu [dot] hk
Facebook: kowym [at] facebook [dot] com
For report submission: sm2264userresearch@gmail.com

See course description.

In each week’s class session, we will have a lecture, follow up a discussion of selected readings from:
Elizabeth Goodman, Mike Kuniavsky, and Andrea Moed. Observing the User Experience: A Practitioner’s Guide to User Research. Waltham, MA: Morgan Kaufmann.

By week 6, each student should have picked a context/technology which they will study. Students work individually. Ideally, this context/technology is something the student care about, and has burning design questions they like to answer. After each week’s class session, each student is free to meet me in person to discuss his or her project in more details.

At the end of the course, each student will prepare a Final Report (individual report) – a 1500 words document to discuss his or her study + ONE key design recommendation. I will grade this document. Deadline for Final Report: Apr 30, 2018 (Monday)

One to one consultation on March 25 and April 9. Make your booking here:
https://docs.google.com/spreadsheets/d/1zELVzT-UaYF8mLjIZycPpc0MbYrQfrGBz9Bn3bWtp_M/edit?usp=sharing

Information below will be updated through the semester, so stay tune. (Edited on January 15, 2018.)

Weekly Schedule:

Week 1 (Jan 15): Why User Research? slides

Week 2 (Jan 22): Balancing needs through iterative development
reading

Week 3 (Jan 29): Research planning

Week 4 (Feb 5): Field visits

Week 5 (Feb 12): Diary studies

Week 6 (Feb 19): No class: Chinese New Year week

Week 7 (Feb 26): Usability tests

Week 8 (Mar 5): Surveys

Week 9 (Mar 12): Competitive research

Week 10 (Mar 19): Global and cross-cultural research

Week 11 (Mar 26): Individual consultation. Make your booking here:
https://docs.google.com/spreadsheets/d/1zELVzT-UaYF8mLjIZycPpc0MbYrQfrGBz9Bn3bWtp_M/edit?usp=sharing

Week 12 (Apr 2): No class. Easter break.

Week 13 (Apr 9): Individual consultation. Make your booking here:
https://docs.google.com/spreadsheets/d/1zELVzT-UaYF8mLjIZycPpc0MbYrQfrGBz9Bn3bWtp_M/edit?usp=sharing

Week 14 (Apr 16): Final Presentation

Further readings: